Store Terms
Terms of Service
The conditions that apply when you browse or buy from Denim and Duds.
Last updated: September 2026
Welcome to Denim and Duds. In this document “we”, “us”, and “our” refer to Denim and Duds, and “you” refers to anyone using our website. These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Policy, govern your use of our store.
By browsing the site or placing an order you agree to what follows. If you do not agree, please do not use the site. We operate within the United States, and these Terms are written for customers located there.
Who can order
To place an order you must be at least 18 years old, or have the permission of a parent or guardian. You also confirm that the information you give us at checkout is accurate and that you are authorized to use the payment method presented.
Your account
Some parts of the site may let you create an account. If you do, you are responsible for keeping your login details private and for anything done under your account. Let us know promptly if you suspect unauthorized access. We may suspend or close an account where we reasonably believe these Terms have been breached.
Product information and accuracy
We work to describe everything we carry accurately — fit, wash, materials, and measurements included. Even so, colour and texture can look different from one screen to another, and denim washes naturally vary slightly between individual pieces. That variation is a characteristic of denim rather than a defect.
Product details, images, and availability may change without notice. We may correct errors in a listing, and if an item turns out to be unavailable after you order we will contact you and issue a full refund.
Placing an order
Submitting an order is an offer to purchase; it is not an automatic acceptance by us. We may decline or cancel an order, before or after confirmation, in situations such as:
- The item is out of stock
- A pricing or description error is discovered
- We cannot verify the billing or delivery details provided
- The order is flagged during fraud screening
- The delivery address falls outside our service area
- We reasonably believe a purchase is for resale rather than personal use
If we cancel a paid order, the full amount is returned to the original payment method. Order quantities may be limited at our discretion.
Prices and payment
Prices are shown in US Dollars and can change at any time without notice. The price that applies to your order is the one displayed at checkout when you pay. Sales tax is calculated where applicable and shown before you confirm. Accepted cards, authorization, declined transactions, and refund methods are all covered in our Payment Policy.
Shipping and delivery
We ship within the United States only, for a flat charge of $15.23 per order. Our daily cut‑off is 2:00 PM CST, processing takes 1 – 2 business days, and transit typically takes a further 3 – 7 business days. Delivery windows published on the site are estimates for planning, not guarantees. Once a package is handed to the carrier, transit is in their hands. Full details are in our Shipping Policy.
Returns and refunds
We do not offer exchanges. Returns are accepted within 30 days of delivery on eligible items, and the only outcome available is a refund. Return shipping is the customer’s responsibility except where the item arrived damaged, defective, or incorrect.
The complete process is set out in our Return & Refund Policy. Please read it before you buy.
Intellectual property
The content on this site — text, photographs, graphics, logos, page layout, and the Denim and Duds name — belongs to us or to our licensors and is protected by copyright and trademark rights. You are welcome to view and share our pages for personal, non‑commercial purposes. You may not copy, republish, resell, or use our content commercially without written permission.
Acceptable use
When using our site, please do not:
- Breach any applicable law or regulation
- Infringe anyone’s intellectual property rights
- Harass, abuse, or impersonate others, including our staff
- Submit false information or use another person’s payment method
- Upload malicious code, scrape the site, or attempt to disrupt or gain unauthorized access to our systems
- Use the site to send unsolicited advertising
We may restrict or end access where these rules are broken.
Reviews and feedback
If you send us suggestions, reviews, or other comments, you allow us to use them to improve our store and, where relevant, in our marketing, without payment or obligation. You confirm the material is yours to share and is not unlawful or offensive. We may remove content we consider inappropriate.
Third‑party links and tools
Our site may link to, or make use of, services we do not control — payment providers, carrier tracking pages, analytics, or social platforms. We are not responsible for their content, accuracy, or practices, and using them is at your own discretion and under their terms.
Errors and corrections
Information on our site may occasionally be inaccurate, incomplete, or out of date, including pricing, descriptions, and availability. We reserve the right to correct such errors and update information at any time, including after an order has been submitted, without being obliged to notify you beforehand.
Website availability and limitations
Our website and services are provided on an “as is” and “as available” basis. We do not warrant that the site will be uninterrupted, error‑free, or free of harmful components. Access may be suspended for maintenance, technical problems, or reasons outside our control.
To the extent permitted, we are not responsible for indirect or consequential losses arising from your use of the site. Where responsibility cannot be excluded, it is limited to the amount you paid for the order the claim relates to. Nothing here limits any rights you have under applicable consumer protection rules.
If part of these Terms does not apply
If any provision here is found unenforceable, it will be limited or removed to the minimum extent necessary, and the rest of these Terms stay in force.
Updates to these Terms
We may update these Terms by posting a revised version on this page. The version in effect when you place an order is the one that applies to that order. Continuing to use the site after changes are posted means you accept them.
Getting in touch
Questions about these Terms are welcome. All the ways to reach us are on our Contact Us page, and you can see what we currently stock on our All Products page.
Need a hand?
- Email: support@denimandduds.store
- Live chat: open 24/7, in the corner of every page
- Support hours: Monday to Saturday, 10:00 AM – 5:30 PM
- More options: Contact Us
